TERMS & CONDITIONS

This Site is owned and managed by REKTOL MOTOROL Marketing ("REKTOL"). By using this Site, you agree to be bound by these Terms and all applicable laws and regulations governing this site. Rektol reserves the right to change these Terms at any time, effective immediately upon posting on the Site. Therefore, we advise you to read these Terms whenever you log in to the site. If you do not agree with these Terms, please do not use this Site.

INFORMATION DISCLAIMER

REKTOL ensures the accuracy of the information contained in this website. However, REKTOL does not warranty accuracy of the information, and no liability or responsibility is assumed for any error or omission in contents of the website. REKTOL reserves the right to change product(s), product description(s), availability, prices at any time without prior notice or obligation. We apologise for any inconvenience caused.

RETURNS AND EXCHANGES

All goods sold are final.

No returns accepted. Return is only based on received wrong product. In this case, you have 3 calendar days to return an item from the date you received it. To be eligible for a return, item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.

All SALE and promotional-priced items are non-returnable, non-refundable and non-exchangeable.

E-MAILS

Our Customer Service officers extend the additional service of responding to e-mail enquiries. While we strive to keep the replies accurate, complete, and up-to-date, REKTOL cannot guarantee, and is not responsible for the accuracy, reliability of any opinion, advice or statement made in e-mails.

COMPLAINTS

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have a complaint or constructive comment.

Shipping

Customers will be charge shipping fee according the product weight for the selected regions (Johor, Kedah, Kelantan, Malacca (Melaka), Negeri Sembilan, Pahang, Penang (Pulau Pinang), Perak, Perlis, Selangor, Terengganu, Putrajaya, and Kuala Lumpur). No shipping to East Malaysia (Labuan, Sabah, Sarawak). Standard delivery will be within 3 working days from date of order.

TRADEMARKS AND COPYRIGHTS Photos that are part of RektolMy.com are allowed to be posted on the website of REKTOL only. Usage of these photos on any other website requires consent from the Management of REKTOL.